Le Grand Balcon Hotel
What Guests Say
I only stayed for one night so probably didn’t make the most of my visit but the location was absolutely perfect for central Toulouse. I found the staff extremely welcoming, friendly, and helpful. On testing my terrible language skills, I was replied to in French to ask whether I prefer they talk to me in French or in English. A lovely touch rather than automatically replying in English - especially if someone is trying their best to learn. The room was modern and clean and the hotel staff were all really friendly when crossing paths on the corridor. There was a lot to like about the hotel but I felt that the staff really made the difference. I’m just disappointed I didn’t take names to shine a light on them in my feedback. I will 100% stay again when I’m next in Toulouse.
Ryan
October 2024
staff and location
Neil
December 2024
The location just off the Capitole Square was perfect for exploring Toulouse & it's sights. The staff were generally very helpful & we had a lovely quiet 3rd floor room
Carolyn
January 2025
Excellent location, staff were extremely helpful, lovely room (free upgrade) and great location. Amazing breakfast and lounge area. Room was facing main street which should have been very noisey, but 2 double glazed doors from bedroom to balcony so very sound proof. Highly recommend.
Rachael
October 2024
This was just an overnight day after returning from my vacation. It is located less than 5 mins from Metro and in the center of Toulouse. The updated and renovated rooms are spacious (certainly by European standards) Modern fixtures including free standing tub and separate shower. Quality amenities provided in room. Staff were friendly and helpful and Lucy at reception even prepared recommendations on restaurants and sites to explore between checking in an departing for dinner - Look forward to returning for a more extensive stay in Toulouse.
Robert
December 2024
Excellent location. Couldn't be better centrally located at the Capitole square. Love the 24/7 coffee station with water and snacks. Lounge area very comfortable and welcoming, especially for a midday break after walking around town. Reception very welcoming . Pre-check in email communcation was sincere . I was impressed how efficiently qustions and requests were dealt with. My request for a quiet room was acknowledged. We were given a room facing the back and even though the hotel is practically facing the Capitole Square, it was unbelievably quiet. Welcome notes in room a nice touch
Joyce
June 2024
Friendly and helpful staff Location is great
Christopher
May 2024
We loved everything about our stay here. All of the hotel staff were exceptionally helpful and welcoming at all times. The location is excellent with a lively atmosphere with everything close by, but inside it was always peaceful and without noise disturbance. Rooms were modern, well equipped, nicely decorated and very comfortable. Breakfast was really superb with many high quality options to choose from. A few little treats that they add along the way to enhance the experience were much appreciated. I cannot recommend this hotel enough!
Stephen
July 2024
Staying at this hotel was one of the best decisions we made. The hotel is super nice, the service is special and very personalized, there was very good communication with the staff from the moment we made the reservation. The rooms are incredible, they have everything you need, super comfortable and quiet, the terrace is incredible! It is also super well connected to the metro stations and centrally located so you can walk anywhere. I would definitely recommend it a thousand times!
David
November 2024
Great selection at breakfast, but the seating in the breakfast room is very low for anyone with dodgy knees! I don’t know why this isn’t taken into account when fitting out hotels. Staff were lovely and very helpful. Sound proofing in bedrooms excellent. Hotel very convenient for main square etc.
Rosalie
September 2024
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